For the paying applications, we offer two purchase options: PayPal and Click & Buy, both of which accept a wide range of payment options such as Credit card, Check and Bank transfers. These services are available in a large number of countries!

In order to obtain our freewares, like CopyTrans Manager and SyncGuardian visit the Manager, and the SyncGuardian pages.

For more details on our paying softwares, click here.

In the case of the paying applications, you will be immediately redirected to a page displaying your invoice and activation code. In addition, within 15 minutes you will receive an email with your personal activation code. If you haven't received it, just click here.

In order to install the program on your computer, start by downloading it from here and install it following these instructions.

Otherwise, please read our activation instructions.

You can download our products from this page.

Once you have downloaded the products you need, you can install them following these instructions.

For any of our paying and non paying applications you need to download the software you want directly from our download page, before being able to use it.

For more details, please follow these instructions.

There are no hard copies of our products. This means that once you have purchased a program, you will need to get the trial version from our download page and unlock it with the activation code that you have in your invoice or the one in the email your received from us after your purchase.

For the freewares, you just need to download the applications directly onto your computer.

The advantage of this procedure is that you can enjoy your product immediately and don't need to wait for anything coming by post. Plus, you will always benefit from the latest versions.

To discover how to activate a program, please read our activation instructions.

This means that you have downloaded the zip version of a program, which is reserved to advanced users.
Please download this version which is safer and easier to install.
If you wish to stick to the zip version, make sure to extract both files contained in the zip to the very same location (folder).

As you will only receive an activation code for the softwares you have purchased, please make sure you are using the latest version of the application you want to activate (download it from here) and its corresponding activation code, which can be resent to you from here.

Once you do have the latest version installed and the latest activation code in your hands, you may activate it. To learn more about this subject, please read our activation instructions.

As activation codes are different in each language, please make sure you use the installation file in the same language as the product you purchased.

The trial and the full versions are the same file. The difference is that the full version has been unlocked thanks to an activation code you can get from here.

Once you have gone through the purchase procedure, you will immediately see your invoice and activation code(s). In addition, you will receive an email within 15 minutes with a reminder of the activation code(s) that allow you to unlock the limitations of the trial version.
Please visit our download page if you need to download the installation file.
Otherwise, please read our activation instructions.

At any moment, you can download our products from our download page and recover your activation code from here. Remember! This cannot be done for the freewares.

Only the paying applications have a license. This is why, once you've purchased a product, you can use its license for as many years and as many backups as you want.
Plus, you can upgrade to newer versions for free for one year after the purchase. To obtain your latest activation code, please click here.
Note: you can go on using your products and the ones released within one year of the purchase for as long as you like. In other words, our products are not subscriptions.

You will find how to get the latest version on our upgrade page.

At the moment, CopyTrans is fully iPhone/iPod Touch compatible.
This compatibility will be integrated into our other products soon.

Yes! All our softwares are 100 % Windows Vista compatible.

You can use a license on as many computers as you personally own.
This includes all the computers of a small family living under the same roof and your computer at work, if it is primarily used only by you.

When removing a song from a library, iTunes will first ask whether you wish to delete it and then whether you wish to move the selected songs to the Recycle Bin. If you do so, the actual file will be deleted from your computer. Therefore, neither you nor the other users will be able to use it anymore for any library. So, if you intend to remove a song from one library but wish it to be still available to other users or to yourself for your other libraries, make sure to click Keep Files when prompted by iTunes.

iLibs allows you to manage multiple iTunes libraries easily. You can, for example, create a Jazz library plus a Rock library and synchronize your iPod with one of them according to your mood. If you have several iPods but only one computer in the household, iLibs lets you manage each person's libraries without messing up those of the others. iLibs features multiple user, multiple libraries and multiple iPods support with a dummy-proof interface!

iLibs won't backup your iPod songs (CopyTrans does). iLibs only manages your iTunes Library settings.

You might have checked the "Send to tray on startup" option in iLibs "Settings" tab, which causes the program to open in a minimized way (in the tray/notification area).
Check in the lower-right corner of your display and you should see the iLibs icon.

For a Quick Starting Guide please click here

Actually, your libraries did not disappear. The "Libraries" area is now empty, because no libraries are associated with the new user you just created.
Just hit the "Add" button in the "Libraries" area and create a new library from either the Current iTunes library or from an Existing library.

This page will guide you through this operation.

Just create a new library from an existing library associated with that iPod.

Check the tray/notification area in the bottom-right corner of your computer display.
The iLibs icon should show up there.
Indeed, iLibs' default behavior on close is to minimize to tray.

If you are using a Mac computer, you will, unfortunately, not be able to use our products. You will have to use Mac specific programs.

You can suggest any improvement by contacting us (try to be concise, a couple of sentences can provide more information than a page).